FileZilla Could Not Connect to Server When Downloading: Troubleshooting Steps

Are you experiencing issues connecting to your FTP server when downloading files using FileZilla? This is a common problem that many users encounter, but fortunately, it's relatively easy to troubleshoot and resolve. In this article, we'll provide step-by-step instructions on how to fix the 'FileZilla could not connect to server when downloading' error.

Step 1: Check Your Connection Settings

Before you start troubleshooting, make sure that your connection settings are correct. To do this, follow these steps:

* Select the Upload (or Download) button in FileZilla.

* Drag files or directories from the Local pane to the Remote pane (or vice versa to download).

* If you're having trouble connecting, read our Knowledge Base article 'How Do I Connect To My FTP Server Over SSL Protocol?' for more information.

Step 2: Check Your FTP Server Settings

If your connection settings are correct, the next step is to check your FTP server settings. Here's what you need to do:

* On Windows 2008 accounts, you may also connect to the FTP server securely.

* You will see the content of your FTP server (subdirectories and files) listed in the lower Remote pane.

* Note that some directories may have '?' (question marks) over them.

Step 3: Type in Your Settings

If you're still having trouble connecting, try typing in your settings manually. To do this:

* Read our Knowledge Base article 'How Do I Access My Server Via FTP?' for more information on how to type in your settings.

* Once you've entered the correct settings, FileZilla will connect to the server, and the Remote pane (server content listing at the right side of the window) will switch from 'Not connected to any server' to displaying a list of files and directories on the server.

Step 4: Check Your Message Log

If you're still experiencing issues connecting to your FTP server, check the Message Log for connection-related messages. This can help you identify any errors or issues that may be preventing you from connecting.

In conclusion, resolving the 'FileZilla could not connect to server when downloading' error is a relatively straightforward process. By following these step-by-step instructions and troubleshooting tips, you should be able to fix the issue and start downloading files using FileZilla without any problems. And if you're still having trouble, don't worry - FileZilla can be downloaded for free from our website.

Filezilla could not connect to server when downloading